We see clients of all ages, ranging from children as young as three all the way up to late adulthood.

Please fill out a contact form or call (972) 872-8498 for more information about our counseling services and to set up an intake appointment.

Yes, we require both parents complete a consent form in order for your child or teen to receive services regardless of marital status. We encourage parents to be actively involved in the counseling process with their child, as research shows us this is best practice when working with children.

We are located right outside downtown Plano off 15th Street and 75. Our address is 701 E 15th St., Suite 101, Plano, Texas, 75074. Our building is a white building that has "Shapiro Law Firm" on the outside. Our suite is on the first floor immediately to the right when you enter the building. We have a waiting room in our suite, or you are free to wait in the extended waiting room outside of our suite. There is a QR code to check-in for your session located outside the suite door and in the suite waiting room.

LPC-Associate: A Licensed Professional Counselor-Associate works under the supervision of a Licensed Professional Counselor Supervisor, earning 3,000 hours of supervision in order to practice independently. They can not accept insurance and are private pay only. LPC: Licensed Professional Counselor LPC-Supervisor: A Licensed Professional Supervisor supervises newly licensed therapists as they earn their 3,000 hours. They must practice independently for 5 years before applying to become a supervisor.

An intake appointment is the first appointment scheduled to meet your therapist and make sure our office is the best fit for your family. Your therapist will send your intake paperwork to you via email. Please complete this paperwork at least 24 hours prior to your scheduled appointment. At the intake appointment, you can plan to review paperwork, presenting concerns, questions about counseling, and our office policies. You and your therapist will discuss and establish a treatment plan to best suit your needs. If you are planning to receive services for your child, please do not bring them to the intake appointment as we do not provide childcare.

Our rates range from $110-$175/session. This is dependent on the licensure and credentials of your therapist (LPC-Associates are $110/session and LPCs / LPC-Supervisor's range from $125-$175/session). We do offer sliding scale on a case by case basis. If you are planning to use insurance, your therapist will let you know your co-pay and benefits information prior to your first appointment.

Some of our providers are in network with UHC and/or BCBS. We recommend looking at our team members' bios under "fees" and seeing who may be the best fit for your insurance needs. If your provider is in network with your insurance company, they will submit in-network insurance claims on your behalf. We will let you know your co-pay/co-insurance prior to your intake appointment. We recommend you research your policy prior to the first appointment in order to ensure understanding of fees. All of our providers are out of network with Aetna and Cigna. We will provide monthly statements/superbills for you to submit to your insurance company to receive reimbursement. It is your responsibility to know your out of network benefits.

Intake appointment - 60-90 minutes Child/teen appointment - 45-55 minutes Adult appointment - 50-60 minutes We encourage weekly appointments, as growth and change occur with consistency. Frequency of counseling sessions is dependent on treatment goals, availability, and other factors. Extended sessions (90-120 minutes) and intensives are offered by certain therapists.

We work closely with schools and provide excuse notes so your child is not penalized. Most schools are flexible and understanding of the counseling process.

Please email your therapist or call to cancel or reschedule your appointment. We do have a 48 hour no show/late cancel policy, asking for at least 48 hours notice to cancel or reschedule your appointment. Any appointments that are cancelled within 48 hours or no showed will be charged a fee. Please note this fee is not covered by insurance policies. We do ask that if you or your child is sick you reschedule your appointment or cancel session.

We encourage parents to tell their child they will be having "special play time" with a special person (whoever your therapist is). Most kiddos will ask "why" and you can explain their special play time is a time to play with toys in many ways they like. Here is a video that you may show your child to explain what play therapy is: https://www.youtube.com/watch?v=fmKxvTtSWoc